Services

- This package is only valid for the Intermediate and Professional libraries. Special created for College and University, Special Library and Government Library.
- Below 20,000 Records (or known as Titles or Bibliographies) unlimited copies
- 20GB Disk
- System Backup Retention 2 Days
- OPAC customization on applying banner And footer Info only.
- Annual Subscription needed.
- The system can be ready within 24 working hours.
- Koha ILS Basic Training (Online Video Lessons) - Code: LSM-K-130. View the video tutorial via https://academy.lemonjar.com.my.
- Technical Support only on system backend.
- Subscription Period: 12 months
- System Guarantee: 100 Mbps Bandwidth. Unmetered Monthly Data Transfer. Security Hardening & Measurement. Service Uptime Monitoring. Data daily backup with retention of 2 days. We maintain and keep the system availability in 95%. System maintenance and updates will be informed in advance. Server located at Tier III data center, 99.99% of guaranteed network up time. Technical support will respond within 24 hours on working hours.
- Pay before use or Cash before delivery.

- This package is only valid for the Intermediate and Professional libraries. Special created for College and University, Special Library and Government Library.
- Below 30,000 Records (or known as Titles or Bibliographies) unlimited copies
- 30GB Disk
- System Backup Retention 5 Days
- OPAC customization on applying banner And footer Info only.
- Annual Subscription needed.
- The system can be ready within 24 working hours.
- Koha ILS Basic Training (Online Video Lessons) - Code: LSM-K-130. View the video tutorial via https://academy.lemonjar.com.my.
- Technical Support only on system backend.
- Subscription Period: 12 months
- System Guarantee: 100 Mbps Bandwidth. Unmetered Monthly Data Transfer. Security Hardening & Measurement. Service Uptime Monitoring. Data daily backup with retention of 2 days. We maintain and keep the system availability in 95%. System maintenance and updates will be informed in advance. Server located at Tier III data center, 99.99% of guaranteed network up time. Technical support will respond within 24 hours on working hours.
- Pay before use or Cash before delivery.

- Conduct a load test on the Koha ILS application to evaluate the system’s capacity for handling concurrent users.
- Utilize Locust.io with a customized testing design to simulate real-world usage scenarios.
- Deploy a specified number of virtual bots to perform predefined actions within the system.
- Gradually increase load to determine the maximum number of concurrent users the system can handle efficiently.
- Monitor system performance, response times, and resource utilization during the test.
- Comprehensive Load Test Report detailing: -
- Peak concurrent user capacity.
- System performance metrics (response times, error rates, etc.).
- Bottlenecks and areas for optimization.
- Recommendations for system improvements based on test results.
- Stress Test Report will be provided.

- Perform a comprehensive security test on the Koha ILS system to identify vulnerabilities and security risks.
- Testing will be conducted using Kali Linux, an industry-standard penetration testing platform.
- Nmap: Network scanning to detect open ports, services, and potential vulnerabilities.
- OWASP ZAP: Web application security testing to identify common vulnerabilities such as SQL Injection, Cross-Site Scripting (XSS), and other security flaws.
- Additional security assessments for system hardening and protection against common cyber threats.
- Detailed Security Assessment Report covering: -
- Identified vulnerabilities and their risk levels.
- Exploitable security gaps and potential attack vectors.
- Actionable recommendations for mitigation and security improvements.
- Penetration Test Report will be provided.

"1 CPU from AMD EPYC 7313 16C/32T 3.0G 128M
4GB DDR4 RAM
100GB SAS Storage.
100 Mbps Bandwidth
Come with 1 Public IP
Unmetered Monthly Data Transfer
Security Hardening Measurement
Service Uptime Monitoring
Protected by Fortigate Firewall
Hyper-Converged Infrastructure (HCI) environment.
Server daily backup with retention of 2 days.
We maintain and keep the system availability in 95%. System maintenance and updates will be informed in advance.
Server located at Tier III data center, 99.99% of guaranteed network up time.
Technical support will respond within 24 hours.
Annual subscription.
Technical specification of the server can be customized.

- 2 CPU from AMD EPYC 7313 16C/32T 3.0G 128M
- 8GB DDR4 RAM
- 200GB SAS Storage.
- Come with 1 dedicated IP
- 100 Mbps Bandwidth
- Unmetered Monthly Data Transfer
- Security Hardening & Measurement Service Uptime Monitoring
- Protected by Fortigate Firewall
- Hyper-Converged Infrastructure (HCI) environment.
- Server daily backup with retention of 2 days.
- We maintain and keep the system availability in 95%. System maintenance and updates will be informed in advance.
- Server located at Tier III data center, 99.99% of guaranteed network up time.
- Technical support will respon within 24 hours.

NOTE: ANNUAL SUBSCRIPTION BASIS

Secures 1 Domain
Domain validation
Security Level – Medium
256 Bit SSL encryption
Ideal for website that doesn’t collect users’ personal information
Boosts your site’s Google ranking
Including installation service to the system.
Annual subscriptions

Secure Company and Business Websites
Secures 1 Domain
Organization validation
Security Level – High
256 Bit SSL encryption
Affordable professional-level certificate
Make potential customers feel safe to do business on your websites
Boosts your site’s Google ranking
Including installation service to Koha ILS system.
Annual subscriptions

E-Commerce and website with online business transaction
Secures 1 Domain
Extended validation
Security Level - Very High
256 Bit SSL encryption
Suitable for business websites dealing with sensitive transactional data
Boosts your site’s Google ranking
Including installation service to Koha ILS system.
Annual subscriptions

Protects E-Commerce and websites with subdomains
Secures 1 Domain and all subdomains
Organization validation
Security Level - Very High
256 Bit SSL encryption
Efficient solution to secure several subdomains with one SSL
Boosts your site’s Google ranking
Including installation service to Koha ILS system.
Annual subscriptions

- Installation and configuration of the DSpace Repository System with essential settings and customizations in a Single-Tier environment.
- Client self prepare server. 
- Designed to provide a fully operational and user-friendly digital repository platform.
- DSpace Installation: Complete setup and deployment of the DSpace system.
- Basic Settings Configuration: Repository structure setup, user roles, and permission settings.
- Interface Customization: Custom branding with the organization’s logo, color scheme, and homepage layout.
- SMTP Email Configuration: Setup of email notifications for user registrations, submissions, and approvals.
- Environment Setup: Server environment optimization for DSpace operation in a Single-Tier architecture.
- Testing and validation to ensure full functionality.
- Outstation charges for travel to Peninsular Malaysia and East Malaysia are not included.

- Integration and configuration of LDAP (Lightweight Directory Access Protocol) for the DSpace Repository System to enable secure and seamless user authentication.
- Allows users to log in to DSpace using existing organization credentials (Active Directory).
- Auto generate account to the system.
- Automatic authentication for existing users through LDAP.
- Configuration of user roles and permissions based on LDAP groups.
- 12 months technical support and maintenance for the configuration.

- Deployment and configuration of the DSpace Repository System in a 2-Tier architecture for improved performance, scalability, and security.
- Separation of the Application Layer and Database Layer to optimize system operations and data management.
- Server 1 (Application Server): Installation and configuration of the DSpace application, web server, and user interface.
- Server 2 (Database Server): Setup and optimization of the database (PostgreSQL) for secure and efficient data storage.
- Separate the upload folder to database server for easier backup (optional).
- Optimization of server performance and security settings.
- Configuration of communication between the application and database servers.
- 12 months technical support and maintenance for the configuration.

- 1/2 days onsite training - face to face onsite training, with hardcopy and online training manual.
- Comprehensive user training on the DSpace Repository System designed for librarians, repository managers, and administrative staff.
- Focuses on equipping participants with the necessary skills to effectively manage and operate the DSpace system.
- Training Modules: -
i. Introduction to DSpace
ii. Content Management
iii. User Management
iv. Repository Customization
v. Reports and Statistics
- Time duration: 3 hours.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.
- Training Venue and Training Audio Visual System such as projector is prepared by client.
- Outstation charges will be applied separately for Peninsular Malaysia, East Malaysia, and Brunei.

- 1/2 days onsite training - face to face onsite training, with hardcopy and online training manual.
- Comprehensive administration training for the DSpace Repository System, designed for system administrators, IT staff, and repository managers.
- Focuses on equipping participants with the necessary skills to effectively manage and operate the DSpace system.
- Training Modules:
i. System Overview & Architecture
ii. User and Role Management
iii. Metadata and Workflow Configuration
iv. System Configuration and Customization
v. Reports and Analytics
- Time duration: 3 hours.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.
- Training Venue and Training Audio Visual System such as projector is prepared by client.
- Outstation charges will be applied separately for Peninsular Malaysia, East Malaysia, and Brunei.

Online Technical Support: -
i. Maintain of OS Level of DSpace Repository System inclusive update security patches which can impact DSpace Repository System compatibility.
ii. Maintain the existing cronjobs configuration.
iii. System restores and recovery for DSpace Repository system and DSpace Repository System related services if system corrupted, include OS, App and DB level.
iv. Provide assistance to client’s support channels (from library and IT personnel) when they cannot resolve a specific issue.
v. Provide clarification to client’s Admin if they require guidance before doing a change into the system.
vi. Apply Fix packs or Hot Fixes to the server and the system of DSpace Repository System if required to solve a particular issue.
vii. Provide assistance support on DSpace Repository system integrate with client’s SMTP email and concurrent access.
viii. Fixing of processes or formulas in cubes which is already advised by us that do not work as expected for certain cases (not due to additional logic or changes).
ix. We will do the system patching after office hour if the patching is under planning.
x. Provide preventive maintenance, such as checking on local database backup copies and system cleaning.
The support hours are Monday to Friday from 8.30 am to 5.30 pm (GMT+8:00).
Normally 12-months contract is engaged.
After the 12-months of contract period have concluded, it shall be followed by an application support agreement tied to a number of prepaid man-days.

- Deployment of a High Availability (HA) architecture for the DSpace Repository System to ensure continuous uptime, fault tolerance, and system reliability.
- Designed to minimize downtime and support uninterrupted access to digital collections and repository services.
- Deployment of multiple DSpace application servers for load balancing and redundancy.
- Comprehensive load testing and failover testing to verify system resilience.
- Verification of data synchronization and application functionality across nodes.
- 12-Month Technical Support & Maintenance on High Availability configuration.

Comprehensive configuration of the Metadata Framework for each Community within the DSpace Repository System.
Includes setting up user permissions and repository workflow processes to streamline content submission, review, and publication.
Customization of metadata schemas (e.g., Dublin Core, Qualified Dublin Core) for each Community.
Creation of community-specific metadata fields to suit various content types (theses, research papers, datasets, etc.).
Configuration of user roles and permissions for each Community.
Design and implementation of custom submission workflows for each Community and Collection.
Integration of email notifications to alert users at each workflow stage.
Fully configured metadata frameworks, user roles, and workflow processes for all Communities in DSpace.

- 1/2 days online training - face to face online training, with online training manual.
- Comprehensive user training on the DSpace Repository System designed for librarians, repository managers, and administrative staff.
- Focuses on equipping participants with the necessary skills to effectively manage and operate the DSpace system.
- Training Modules: -
i. Introduction to DSpace
ii. Content Management
iii. User Management
iv. Repository Customization
v. Reports and Statistics
- Time duration: 3 hours.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- Training using ZOOM. The training session will be recorded and will share to the client.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.

- 1/2 days online training - face to face online training, with online training manual.
- Comprehensive administration training for the DSpace Repository System, designed for system administrators, IT staff, and repository managers.
- Focuses on equipping participants with the necessary skills to effectively manage and operate the DSpace system.
- Training Modules:
i. System Overview & Architecture
ii. User and Role Management
iii. Metadata and Workflow Configuration
iv. System Configuration and Customization
v. Reports and Analytics
- Time duration: 3 hours.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- Training using ZOOM. The training session will be recorded and will share to the client.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.

- Installation and configuration of the EPrints Repository System with essential settings and customizations in a Single-Tier environment.
- Client self prepare server.
- Designed to provide a fully operational and user-friendly digital repository platform.
- EPrints Installation: Complete setup and deployment of the EPrints system.
- Basic Settings Configuration: Repository structure setup, user roles, and permission settings.
- Interface Customization: Custom branding with the organization’s logo, color scheme, and homepage layout.
- SMTP Email Configuration: Setup of email notifications for user registrations, submissions, and approvals.
- Environment Setup: Server environment optimization for EPrints operation in a Single-Tier architecture.
- Testing and validation to ensure full functionality.
- Please contact us for more info.